Shipping Policy

Effective Date: [Add Date]

Website: customizepatch.com

At CustomizePatch.com, we aim to deliver your custom patches quickly and reliably. Please review our shipping details below.

1. Production Time

1. Production begins after design approval
2. Standard production time: 3–10 business days
3. Complex or large orders may require additional time

2. Shipping Options & Delivery Time

Delivery time depends on the shipping method selected at checkout:

1. Standard Shipping: Estimated 10–20 business days
2. Express Shipping (DHL / FedEx): Estimated 3–7 business days

Total delivery time = Production Time + Shipping Time

3. Free Shipping

1. We offer free standard shipping on most orders
2. Express shipping is available at an additional cost

4. Shipping Carriers

We ship orders using trusted carriers such as:

1. DHL
2. FedEx
3. Other reliable international or local carriers

5. Order Tracking

1. Tracking details are provided once your order is shipped
2. You can track your shipment using the provided tracking number

6. International Shipping

1. We ship worldwide, including the United States
2. Delivery times may vary depending on destination

7. Customs & Duties

1. International orders may be subject to customs fees or import duties
2. These charges are the responsibility of the customer

8. Address Accuracy

1. Please ensure your shipping address is correct
2. We are not responsible for delays or losses due to incorrect addresses

9. Delays Disclaimer

While we do our best to ensure timely delivery, delays may occur due to:

1. Customs clearance
2. Weather conditions
3. Carrier issues or global disruptions

These delays are outside our control and are not eligible for refunds.

10. Lost or Delayed Packages

1. If your order is significantly delayed, please contact us
2. We will assist in tracking and resolving the issue

11. Contact Us

For shipping inquiries, contact:

📧 sales@customizepatch.com